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Job : Job Openings for ITIL/ITSM Consultant/ Lead/ Manager, Mphasis, Bangalore, Mangalore, Pune, Chennai
Brought to you by : Vati Consulting   07 14 2010 04:24:38 +0000
Industry : IT Services
Role : ITIL/ITSM Consultant/ Lead/ Manager
Functional Area : IT Infrastructure Management
Experience level:  2.0 to 10.0 years
Must Have Skills / Tags :

ITIL

Additional Skills / Tags :

ITSM

 
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Roles and responsibility for Job Openings for ITIL/ITSM Consultant/ Lead/ Manager, Mphasis, Bangalore, Mangalore, Pune, Chennai:

ITSM/ITIL

Requirements for Job Openings for ITIL/ITSM Consultant/ Lead/ Manager, Mphasis, Bangalore, Mangalore, Pune, Chennai:

2-10yrs of exp

• Understand the various techniques for evaluating the appropriateness of ITIL® to an organization
• Develop a valid business case (with costing) for the implementation of ITIL®
• Build a Project Plan for the implementation, which works within the framework of a Continuous Service Improvement Model
• Develop Communication Plans & Training Strategy.
• Understand the implementation requirements of the key ITIL® processes (dependencies, Critical Success Factors etc)
• Certification : ITIL V3 foundation / Practitioner / ITSM Manager / ITSM Expert Certification

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Contact information for Job Openings for ITIL/ITSM Consultant/ Lead/ Manager, Mphasis, Bangalore, Mangalore, Pune, Chennai:
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MphasiS consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise. MphasiS brings to their clients a credible and experienced global......